Breakout Session | October 19, 2015 | 8:00am - 9:00am
The Evolution of Restaurant Technology
Several technologies will emerge as brand priorities over the next three years and each will require operational adjustments to optimize impact to the guest experience. Some are being pushed by regulatory change while others are being implemented based on guest preference for a better brand experiences. This means fast casual operators will be required to compete at the technology level in an ever more competitive environment. In this session, learn about the five technologies brands need to watch and be prepared for in the coming years.
Jim Melvin | CEO | GuestDNA
Beginning with his first software sale at the age 15, Jim has devoted more than 35 years to the technology business. Currently he is CEO of GuestDNA, creator of a guest engagement platform that provides insight into consumer behavior to increase revenue and strengthen customer loyalty. Jim has also led SIVA Corporation, developer of the first enterprise-enabled restaurant POS; Apigent Solutions, an early business analytics ASP; and point-of-sale leader Compris, where he joined forces with IBM to create that company’s first commercial touchscreen POS. Jim’s products have been installed at more than 125,000 sites worldwide.
Dale Feyereisen | Regional Sales Manager | Philips Signage Solutions
Dale has over ten years of experience in sales engineering and over 20 years in technology sales experience within the technology industry. The last seven years have been specifically in the digital signage industry with Samsung and Philips. Dale has broad technical knowledge in digital signage software, hardware and services with a focused customer base that includes dealers, integrators, distributors and end users. Digital signage systems can be complex, which is why he employ a methodology in adapting to the constant change of the digital signage industry while applying that knowledge in understanding the customers’ needs and providing the correct solution to the customer.
Sponsored by Philips Signage Solutions