Chief Restaurant Officer | Chipotle Mexican Grill
Scott Boatwright joined Chipotle as Chief Restaurant Officer in May 2017. In his current role, he is responsible for overseeing daily operations of more than 2,400 restaurants with 70,000 employees in the United States and Canada. He is also accountable for facilities, training, food safety, supply chain and compliance. Prior to Chipotle, Scott spent 18 years with Arby’s Restaurant Group in various leadership positions, including for the last six years as the Sr. Vice President of Operations, where he was responsible for the performance of over 1,700 Arby’s restaurants in numerous states. Scott holds an MBA from the J. Mack Robinson College of Business at Georgia State University.
PANELISTS & MODERATORS
VP of Editorial | Networld Media Group
Before joining Networld Media Group as Vice President of Editorial, where she oversees Networld Media Group’s nine B2B publications, Cherryh Cansler served as Content Specialist at Barkley ad agency in Kansas City. Throughout her 17-year career as a journalist, she’s written about a variety of topics, ranging from the restaurant industry and technology to health and fitness news. Her byline has appeared in a plethora of newspapers, magazines and websites, including Forbes, The Kansas City Star and American Fitness magazine. She also serves as the managing editor for FastCasual.com.
Founder & CEO | Everbowl
Since earning his J.D. from Thomas Jefferson School of Law, Jeff has proven himself as an entrepreneurial innovator. As a serial entrepreneur, Jeff’s been recognized nationally for his business creations ranging from a quick-serve restaurant chain, payroll & HR company, digital marketing agency, and construction company, among others. In addition, Jeff is a Forbes Professor at their school of Business and Technology, named a top 100 Entrepreneur in America under the age of 35 in 2013 by Empact, named a Top 40 Executive under 40 by the Business Journal in 2019, and was recently a finalist for CEO of the year.
Founder & CEO | Thanx
Zach Goldstein is a die-hard Sacramento Kings fan; it was through many losing seasons where he first learned the value of loyalty. He founded Thanx in 2011 with the goal of helping merchants identify, reward and retain their best customers / die-hard fans. Previously, Zach worked with retail and tech giants at Bain and Company, where he focused on customer satisfaction and retention. He received his MBA from Stanford and shivered his way to a BA at Dartmouth.
Chief Corporate Reputation Officer | Chipotle Mexican Grill
Laurie Schalow is a 20+ year Public Affairs veteran, starting her career with Yum! Brands in 1994 when she joined Taco Bell and served as the national spokesperson. In 2005, Laurie joined KFC, where she created publicity plans, managed community relations initiatives, all internal and external communications and crisis management. In 2011, Laurie became Vice President of Public Affairs for Yum! Brands overseeing Global Corporate Social Responsibility, PR and Crisis Management. In 2017, Laurie joined Chipotle Mexican Grill as the first Chief Communications Officer. Currently, Laurie is the Chief Corporate Reputation Officer and oversees all internal and external communications, stakeholder engagement, sustainability, customer service, social listening, food safety and quality assurance.
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