The 2026 Labor Strategy
The labor crisis has shifted from a "hiring" problem to a "holding" problem. With the cost of training a new team member now exceeding $3,500 per person in lost productivity and administrative overhead, the most profitable move an operator can make is keeping the talent they already have.
This session moves beyond the "now hiring" banner and into the psychology of the modern workforce. We will explore how to build a culture where employees feel like stakeholders, not just line-mats, by leveraging technology to give them the flexibility and recognition they crave.
Goal: Moving past "Help Wanted" signs. Practical steps for "retention-first" scheduling and gamifying training to reduce turnover.
