Breakout Session / Tuesday / October 7, 2025 / 10:30 AM

Building a Lean Restaurant: Optimizing Operations with Smart Self-Service

Experts will discuss how restaurants leverage self-service technology to improve profitability, enhance efficiency and delight guests while maintaining a budget-friendly approach.

Attendees will:

  • Learn how to start small and scale.
  • Investigate cost-effective options, such as using basic POS systems with self-service features, free or low-cost online ordering platforms, existing tablets or mobile devices and partnering with third-party providers for tiered pricing or pay-per-use models.
  • Explore how to optimize the menu for self-service.
  • Learn how to train staff effectively.
  • Learn how to leverage data to identify areas for improvement and cost optimization.
  • Promote self-service options to encourage guest adoption.