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Breakout Session / Monday / October 14, 2024 / 11:45 AM

Building Restaurant Empires: Redefining Customer Engagement & Operational Excellence

Join this session to explore cutting-edge solutions that revolutionize customer engagement and operational excellence. Attendees will discuss how to future-proof their brands while also sharing best practices for optimizing workflow, inventory management and data utilization to drive efficiency and cost savings.

The experts will also dive into innovative strategies to engage, retain, and build loyalty and unlock untapped opportunities for growth through personalized marketing, strategic partnerships and emerging technologies.


André Vener | Founding Partner | Dog Haus
Along with his two business partners, André Vener co-founded Dog Haus in April 2010, with the mission of elevating stadium food classics into culinary masterworks. Over the last decade, Dog Haus has expanded from its Pasadena, CA, base to nearly 50 locations from coast-to-coast. André and his partners have spearheaded the craft-casual brand’s rapid expansion by forming alliances with leading ghost kitchen networks, an innovative partnership with Live Nation and the 2020 introduction of The Absolute Brands – a suite of virtual restaurant concepts spun off from several of Dog Haus’ signature menu items, such as the Bad Mutha Clucka. André has been interviewed as a restaurant industry expert on multiple national platforms, including CNN, FOX News Channel and MSNBC. He and his Dog Haus partners were featured on the cover of QSR Magazine’s April 2020 edition, and they have been profiled in Entrepreneur magazine, Food & Wine and more.
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