Meeting Market Challenges with Emerging Technology


Staff shortages & retention, customer loyalty & preferences, managing quality & consistency, these are no doubt among some of the top market challenges you face. In this briefing, we will examine technologies being deployed by operators to overcome the changing physical and digital landscape, including emerging technology disruptions such as the Metaverse and the use of NFTs to build customer loyalty and engagement.
Presenter
Alp Basol
Senior Principal Architect, Global Enterprise Solutions - Retail & Restaurant
AT&T
Based in Denver Colorado, Alp Basol is an experienced executive partner and consulting CTO helping equip CxO's and technology executives with tools and insights to deliver business results. As a transformative CTO in innovation, strategy and architecture, Alp leads the design of complex digital solutions for transformational change. Alp provides industry leadership across the Enterprise Customer space primarily in Retail, Restaurant, Grocery & Hospitality vertical. Prior to joining AT&T, Alp served as Chief Technology Officer for the Enterprise Products Group at Telstra. Alp graduated from Swinburne University of Technology in Melbourne Australia, with a Master of Science in (Network Systems), Graduate Diploma of Information Technology (Systems Development) and a Graduate Diploma of Science in (Network Systems).
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