BREAKOUT SESSION / MONDAY / OCTOBER 23, 2017 / 11:00 AM
The Many Faces of Mobile Payments
Though mobile payment isn’t a new concept, adoption continues to increase as customers become more and more comfortable with the technology. Restaurants that haven’t jumped on the payments bandwagon can still find a seat, but should understand that the technology is always changing.
In fact, some restaurateurs have taken a step back from the flashier near field communication technology and have adopted QR codes to reach consumers on more devices. Restaurants are also adding more value-added services, including order ahead to help consumers feel more comfortable using their smartphones for payment.
Jerry Gamez | Partner & EVP, Chief Development Officer | Consumer Investment Partners AG
Jerry Gamez is a Partner & EVP, Chief Development Officer at Consumer Investment Partners AG. He is a co-founder and member of the executive board of CIP AG. He is responsible for the expansion of their portfolio group of restaurants and beverage companies around the globe. Prior to this role, Jerry was Chief Expansion & Franchising Officer, Chief Operations Officer, and President of Stripped Brand Pizza at CIP AG. From 2011 to 2014, Jerry was a Partner at Burger King after the 3G acquisition.
Sean Kennedy | President | Cowboy Chicken
Sean Kennedy is President of Cowboy Chicken, a system named by Forbes as one of 5 Little Restaurant Chains to buy Into in 2012. Sean and his team take their customers’ trust and security very seriously and have come up with some ways to attack the problem of identity theft and credit card security head on. They are also breaking just about every norm when it comes to serving southern chicken.
Todd Peacock | Regional VP of Operations | La Madeleine French Bakery & Cafe
Speaker bio coming soon!
Alan Wright | Former CMO | Newk’s Eatery
Alan Wright is a lifelong “Marketing Foodie” having worked for some of the biggest brands in foodservice. His stops have included Marketing leadership positions with legacy and disruptive franchised brands. These include Regional McDonalds Agency, Hardee’s Food Systems, The Krystal Company and most recently launched the Newk’s Eatery brand position in 2013. As a strategic and creative brand innovator, he has led management teams through the social, mobile, digital, media and brand journeys. He believes “It’s better to be different not just better” which leads to leverageable brand personality. Alan has also served on the Technomics Operational Advisory Board and Greater Chattanooga Hospitality Association Board.
Theresa Dold | VP, Agency Strategy | LevelUp
Theresa Dold is the VP of Agency Strategy at LevelUp, the leading provider of mobile engagement solutions for the restaurant industry. She is responsible for guiding the development of LevelUp’s Agency solutions and driving adoption of LevelUp’s platform, features, and tools among its restaurant partners. Prior to LevelUp, she was the Director of Product at healthy fast-casual brand sweetgreen, where she was responsible for the launch and evolution of the sweetgreen mobile payments, ordering and rewards app.