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BREAKOUT SESSION / MONDAY / OCTOBER 14, 2019 / 9:30 AM

Handling Workplace Diversity, Compliance and Soft Skills Training with Mobile Technology

Trying to fix a problem is much more costly than putting the training and systems in place to prevent it from occurring. This is doubly important when dealing with difficult issues like workplace diversity and gender equality in the workplace. When disasters revolve around these topics, it’s rarely clear what the point of failure was or how to fix it. Thus prevention is a must for businesses.

This session will give attendees insight and the tools needed to ensure that their workplace is a positive and inclusive environment.

PANELISTS

Bill DiPaola | COO | Ballard Brands

With 24 years of restaurant experience and knowledge of executive leadership inside and out, Bill DiPaola is a thought-leader among restaurant and franchise executives. Bill is the current Chief Operating Officer of Ballard Brands, LLC, a company of almost 175 units, both nationally and internationally. Among the many brands that Ballard represents is PJ’s Coffee which just opened it’s 100th location and the restaurant group of Iron Chef Jose Garces. He formerly led the charge as president and COO of Dat Dog Enterprises, overseeing the corporate office, as well as franchise and corporate operations. Under his leadership, Dat Dog was voted #1 Hot Dog Restaurant by USA Today.

Steve Felson | EVP, Business Operations | BurgerFi

Steve Felson is the Executive Vice President, Business Operations for BurgerFi International with oversight for the brand’s Operations, Marketing, Culinary, Training, Food Safety and Restaurant Opening teams. Steve has more than 20 years’ experience in the fast casual, QSR and Family Dining segments spanning a number of roles. Prior to joining BurgerFi almost 4 years ago, Steve served as the Director of Field Training and Restaurant Openings for Denny’s restaurants. Steve received a B.A. degree in English from Stetson University.

Michael Mohammed | CEO | Chronic Tacos

Michael Mohammed is the Chief Executive Officer and President at Chronic Tacos Enterprises Inc. where he oversees the strategic vision of the fast-casual Mexican restaurant brand. Michael is extremely passionate about the Chronic Tacos brand, purpose and commitment to living the #tacolife. Encompassing authentic, 3rd generation recipes and the individuality of each customer, Chronic Tacos has established itself as a bold force in the restaurant industry. Michael has since led the development of Chronic Tacos into over 60 locations across the United States, Canada and Japan. Combining his business experience and entrepreneurial spirit, Michael continues to pilot the brand to success and rapid growth.

MODERATOR

Paul Bradley | Head of Product Management | PlayerLync

Paul Bradley heads Product Management and New Product Development for PlayerLync, a leading operational learning and performance support solution for industries with deskless workers. Throughout Paul’s twenty years as a technology innovator, he has led product ideation and development efforts for organizations ranging from early stage to the Fortune 500, including AT&T Wireless, Charter Communications, Visa, Level 3 Communications, and more. His current obsession is leveraging mobile technology to revolutionize modern learning and to break down traditional barriers between learning and operational performance.

session sponsor