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Is Your Restaurant Running Your Managers, Or Are They Running Your Restaurant?

More often than not, your restaurant is running your managers as opposed to the other way around. Your team functions in a reactionary mode to the crisis of the day or gets caught in shortcutting routines and procedures because of other competing priorities of the business.

That is exhausting and stressful for managers and teams, and sadly, the store’s performance in the eyes of the customer is only as strong as your weakest manager and how well they follow and enforce operating standard and routines.

Old-school checklists and processes no longer cut it, which is why this session will teach attendees how to leverage technology to take back control of their restaurants.


Ryan Egozi | Director of Operations | SuViche Hospitality Group

Ryan Egozi has been a part of the restaurant industry since his first job as a cook. He earned his first restaurant management position while attending Florida International University and attaining his Bachelor’s Degree in Hospitality Management. Serving in management roles at a variety of restaurants such as Catina Laredo, a Fine Dining Mexican Restaurant; On the Border Mexican Grill & Cantina, A Fast-Casual Concept; and Rubio’s Fresh Mexican Grill, a Quick-Service Concept. Today, Ryan Egozi serves as the Director of Operations for SuViche Hospitality Group in Miami which owns and operates two concepts: SuViche & Novecento, both with multiple locations in South Florida.

Joey Eguia | Head of Franchise Growth | Fajita Pete’s

Joey Eguia, fajita aficionado and Head of Franchise Growth for Fajita Pete’s, has extensive experience in the food business. Before joining Fajita Pete’s in 2015, Eguia served as the President and Founder of Cluckers Wing Bar & Grill, Founder of Bayou City Wings, and Managing Partner for Wings N More Restaurants in the Houston area. He has lent his extensive operations experience to serve as a consultant for Gringos Mexican Kitchen, Salata and Los Cucos Mexican Café.

Chris Patheiger | Head of Business Development & Partner | Uncle Smoke Cookhouse

Chris Patheiger is an entrepreneur and host of Bell Fibe TV1’s ‘Hogtown BBQ’ food show in Canada. He and his partners founded Uncle Smoke Cookhouse in 2015. Built on the premise of “dining room extension” which uses a combination of traditional catering, events and take-out models in conjunction with third-party technology platforms and sales partnerships. Uncle Smoke’s first Toronto storefront has only nine seats but produces more than a ton of their signature smoked meats every month. Prior to turning his attention to food, Chris was a founding partner of the digital advertising firm Redux Media which was acquired by TC Transcontinental in 2012.


Paul Rubin | Chief Strategy Officer | PAR

Paul Rubin is Chief Strategy Officer for ParTech, Inc. Paul has more than 23 years of development experience and has dedicated over 18 years within the hospitality POS market. As a software professional, Paul architected and created new solutions for several large retail and food service companies such as Kinko’s, Jenny Craig, Starbucks, and Jack-in-the-Box. He later went on to work as the Director, Software Engineering at Ameranth, Inc., a provider of wireless and internet-based software solutions for hospitality, healthcare, and financial services companies. Paul joined PAR in 2014 with the acquisition of Brink Software.

session sponsor