Manitowoc Foodservice is a global leader in foodservice focused on the design, manufacture and supply of best-in-class food and beverage equipment. Offering collaborative kitchen solutions, culinary expertise and world-class service, with manufacturing in the Americas, Europe and Asia. Portfolio of brands includes: Convotherm, Delfield, Frymaster, Garland, Lincoln, Manitowoc Ice, Merrychef, Multiplex and Servend.
Of all things a company can supply none is more important than trust. This is evident at the Middleby Corporation by our strong relationship with customers, suppliers, shareholders, and employees. Trust is why we’re the world leader in commercial cooking equipment. We perpetually “disrupt” our industry with advanced cooking innovations that bring speed, energy saving and green benefits to commercial kitchens. Our products are in one of every three restaurants around the world. And our customers have been with us for decades. It’s all because we don’t just sell products- we provide trust. And we will always keep that prime commodity on our front burner.
When it comes to the success of your business, turn to the Taylor Company, an industry leader in foodservice equipment. We manufacture technologically innovative and versatile foodservice equipment, and back them with highly knowledgeable teams of support experts. Ours is a brand that is respected and trusted worldwide. And with a commitment to building strong and lasting relationships, we can help fuel your operation’s growth and profitability. With more than 160 distributors in 125 countries, our extraordinary network of customer support allows us to deliver local service with a personal touch, wherever and whenever our customers need it.
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Safe food is paramount in any food establishment. However, there is also a need to ensure your locations are delivering a consistent customer experience to survive this competitive landscape. Are you confident your locations are delivering? Steritech, the market leader in assessment programs, partners with chains to design food safety, operational, and workplace safety assessments that not only mitigate risk but support driving business growth.
Buxton is the leading provider of customer analytics. Through SCOUT, Buxton’s web-based real estate platform, franchises can analyze potential sites, create custom franchise territories, evaluate unlimited market expansion scenarios, and understand customers in each location’s trade area. Learn more at www.buxtonco.com
Clutch empowers premier, consumer-focused brands to identify, understand, and engage their Most Valuable Customers (MVCs). Clutch’s Customer Marketing platform enables businesses to centralize and synthesize their customer data spanning in-store, online, social and mobile channels. The data is analyzed to create customer segments and profiles for unprecedented customer understanding. Brands then strategically develop personalized campaigns across online, in-store, mobile, social, email and direct mail channels.
Epson has a history of delivering breakthrough technology, from the first digital mini-printer and PC-POS printer to the first color-on-demand printer. And now OmniLink™ Merchant Services takes us further in our leadership position where EPSON receipt printers capture, manage and distribute real-time business data without any integration to your POS platform(s).
Fishbowl helps restaurants become best in class data driven marketers. Through its intelligent marketing analytics and automation platform, Fishbowl delivers actionable insights to clients to drive more revenue. The platform ingests data from myriad sources, including POS, eClub, SMS, reservations, online ordering, and more. Fishbowl is headquartered in Alexandria, VA.
Heartland Payment Systems (NYSE:HPY) is the fifth largest payments processor in the United States delivering credit/debit/prepaid card processing and security technology through Heartland Secure™ and its comprehensive Heartland breach warranty. Heartland also offers point of sale, mobile commerce, e-commerce, marketing solutions, payroll solutions, and related business solutions and services to more than 300,000 business and educational locations nationwide. A FORTUNE 1000 company, Heartland is the founding supporter of The Restaurant Bill of Rights and also established The Sales Professional Bill of Rights to advocate for the rights of sales professionals everywhere.
HotSchedules provides cloud-based technology for the restaurant industry, delivering a comprehensive suite of solutions that make running and working for restaurants easier. Its world-class products include comprehensive labor management, BI, inventory, social recruiting, e-learning, print and digital logbooks and applications built IoT platform. HotSchedules is proud to serve more than 2 million users in over 150,000 locations across 26 countries.
Integrated Control Corp simply delivers the best technology solutions for product management, operations, food safety and quality to the food service industry. This is possible thanks to the successful working relationships and collaborations with some of the best brands in the market. Products facilitate the ability to remind, record and report on each daily task to be performed in the kitchen.
LevelUp builds custom mobile experiences to help clients engage customers, grow sales and build a scalable mobile strategy. Our platform offers a broad range of functionality including mobile rewards, payments, online ordering, CRM, and more. LevelUp is passionate about ensuring client apps achieve maximum consumer penetration through excellent design and promotion.
LRS is dedicated to developing technologies that help businesses provide a better customer experience. We know businesses need simple solutions that streamline communications between guests and staff. We do that by integrating state-of-the-art messaging and tracking equipment with leading-edge software. Solutions include paging and messaging devices, tracking devices, guest management applications, and customer feedback tools; all which offer businesses confidence and certainty that operations are running smoothly and guests are well cared for.
Market Force Information® provides location-level measurement and analysis solutions, which include guest surveys, mystery shopping, contact center services, social media monitoring, predictive analytics and technology decision support tools, that enable restaurants and foodservice organizations to maximize operational execution, guest satisfaction and loyalty as well as financial performance.
NCR Corporation is the global leader in consumer transaction technologies, turning everyday interactions into exceptional experiences. NCR helps clients operate and manage their business efficiently and redefine the consumer experience in more than 100,000 restaurants, stadiums, cinemas, and customer-service venues worldwide. Visit ncr.com/hospitality to learn how we can help you.
With a focus on helping its customers succeed, Nestlé Professional is a leading provider of beverage solutions to the foodservice industry in the US and Canada. The company is uniquely able to offer foodservice operators a complete product portfolio, meaningful brands, innovative beverage dispensing/serving systems, and unmatched service. Our well- known brands include NESCAFÉ® Alegria and NESCAFÉ ®Milano coffee and specialty coffee products, COFFEE-MATE® non-dairy creamer, NESTEA® iced tea, NESTLÉ Hot Cocoa, and NESTLÉ VITALITY juices and drinks. Nestlé Professional prides itself on providing consistent, efficient and quality beverage programs that are easy to use and profitable.
Oracle Hospitality offers a range of fully integrated food and beverage solutions designed for the hospitality industry. Our enterprise cloud solutions enable centralized management with lower upfront costs, and reduce IT complexity. With Oracle Hospitality, you can streamline managerial tasks and increase speed of service, while elevating guest experience.
For more than 30 years, PAR has developed innovative solutions that optimize the guest experience. With point-of-sale systems in more than 50,000 restaurants and more than 110 countries, PAR is redefining the point of sale to bring technological innovation to all corners of the enterprise. Our software is complemented by reliable hardware and is backed by PAR’s international services infrastructure.
RetailMeNot is a leading digital savings destination connecting consumers with retailers, restaurants and brands, both online and in-store. The company enables consumers across the globe to find hundreds of thousands of digital offers to save money while they shop or dine out.
SCA and its Tork brand offers professional hygiene products and services to customers ranging from restaurants and healthcare facilities to offices, schools and industries. Products include dispensers, paper towels, toilet tissue, soap, napkins and industrial and kitchen wipers. Through expertise in hygiene, functional design and sustainability, Tork has become a market leader. of the enterprise.
SpenDifference partners with restaurant companies providing customized supply chain solutions. Our co-op like approach provides leverage, expertise and transparency to ensure your supply chain delivers maximum value. With services tailored to meet your needs, SpenDifference manages costs, risk and business intelligence, for a stronger bottom line while supporting brand growth.
Visualogistix delivers brand management and marketing support by supplying fast casual restaurants with a unique brand management system, effective visual displays, and timely fulfillment services. We streamline the process of localizing your marketing materials, ensuring these pieces remain brand consistent. With the Visualogistix solution, you are able to ensure your local store market needs are met while maintaining your brand standards.
Cloud4Wi offers Volare, the industry’s leading services platform for advanced guest Wi-Fi. With Volare, large retail and restaurant chains, and shopping malls build their brands by leveraging their existing Wi-Fi networks to provide superior on-site mobile experiences, while gaining valuable customer insights.
Davidson’s Safest Choice pasteurized shell eggs are the food-safe option for chain operators, as recommended by the FDA and CDC. They’re pasteurized in their shells—without cooking the eggs or changing the nutrition. The Davidson’s patented, all-natural, award-winning egg pasteurization process eliminates the risk of Salmonella in eggs and prevents cross contamination.
GoodData enables large restaurant franchisors to quickly create and distribute packaged analytics to their franchisees and other partners. Our platform empowers both corporate and location managers to increase the revenue generated from each franchise, improve individual operating efficiencies, and negotiate better pricing on raw materials.
The Hass Avocado Board (HAB) is an agriculture promotion group that encourages consumption of Hass Avocados in the U.S. Its funding comes from U.S.-based Hass Avocado producers and importers. In 2010, HAB established a nutrition research program to increase awareness of the health benefits of avocados.
Heritage Parts is North America’s leading distributor of 100% genuine OEM replacement parts for commercial kitchen equipment. To fulfill the company’s continued mission of providing the right part, at the right time, every time, Heritage offers single source access to parts and technical information from more than 800 foodservice manufacturers, including hot side, cold side, beverage and warewashing equipment.
High Wide & Handsome is a Los Angeles-based, full-service advertising agency specializing in fast casual restaurants and food and wine brands. Our services include consumer research, brand strategy, creative campaign development, in-store communication, partnership marketing and social media management.
The Kraft Heinz Company is the third-largest food and beverage company in North America and the fifth-largest food and beverage company in the world, with eight $1 billion+ brands. A globally trusted producer of delicious foods, Kraft Heinz Foodservice provides high quality, great taste and nutrition for all eating occasions.
Litehouse Foods is an international food manufacturer that offers a complete business solution for its customers. Known for award winning dressing, Litehouse continually launches innovative products to an ever changing market landscape. With a strong focus on customer service Litehouse strives to provide full service business solutions to its customers from market research to product development. Litehouse’s customer stretches across a variety of operator segments looking to provide products made with higher quality ingredients, fresher taste, and deliver ‘on trend’ innovative flavor profiles to their patrons.
Samsung Business provides a diverse portfolio of enterprise technologies from smartphones to wearables, tablets, digital displays, and printers. We are committed to delivering products, solutions and services across many diverse industries. For more information, please visit samsung.com/business, call 1-866-SAM-4BIZ or follow Samsung Business via Twitter: @SamsungBizUSA.
SMG (Service Management Group) is the leading international customer experience research firm. Driving business results by partnering with brands to improve customer loyalty and employee engagement, SMG provides actionable insights and recommendations at both the front-line and senior executive levels. SMG has developed a proprietary suite of research services combining world-class technology with unmatched industry expertise.
With a 60+ year history of success, Simmons has grown from a regional provider of fresh chicken to a diversified global company with a large portfolio of products and services for private label food service and retail. At Simmons we deliver customized products, from the ideation through development, design, brand positioning, production and logistics.
Thanx is customer loyalty and communication platform that ensures fast casual restaurants keep their best customers loyal for life. Merchants all over the US use Thanx to measurably strengthen relationships with their guests by tracking customer data, gathering direct feedback, and delivering engaging messaging & rewards in real-time through customers’ smartphones.
Waterfall provides technology solutions and strategic expertise that enable multi-unit restaurants to drive sales, acquisition, CRM and loyalty marketing initiatives through the mobile channel. Founded in 2005, Waterfall’s flagship product, the Waterfall Platform, allows clients to engage customers with personalized, targeted content across SMS, MMS, push notifications, wallets and couponing.
xAd is the global location marketplace bringing together buyers and sellers with ad targeting solutions focused on driving in-store traffic and sales. The company is uniquely focused on capturing in-store visitation behaviors for ad targeting, insights and measurement solutions. The first to visualize real-time foot traffic, xAd customers include 1.5 million advertisers – including direct brand relationships, agencies, ad networks and other demand side media companies.
Alto-Shaam is a manufacturer and worldwide distributor of quality combi ovens, low-temperature cook and hold ovens, hi-speed ovens, hot food holding cabinets, and other equipment for the commercial foodservice industry. Along with the corporate office and factory facilities in Wisconsin, Alto-Shaam has offices in Canada, China, France, Germany, Russia and Dubai. Alto-Shaam also has more than 60 demo kitchens.
Established in 1977, CMA provides comprehensive architectural services specifically tailored to the fast-casual restaurant industry. Whether we’re tasked with a new fast-casual dining concept or asked to implement the roll out of an established brand, our team provides customized environments that function well and are designed to the specific needs of the client.
For over 60 years, Custom Culinary has been perfecting the art of flavorful food. Our broad range of capabilities includes everything from liquid sauces, gravies and marinades to fully particulated chutneys, entrees and sides. We leverage our proprietary customization process, FlavorIQ™, to help our partners taste success faster than ever before.
Genpak, a leading manufacturer of single-serve, disposable food packages in North America, is headquartered in Glens Falls, New York. Genpak has nineteen state-of-the-art manufacturing facilities throughout the United States and Canada, producing a wide range of industry leading products for the Foodservice, processor and consumer markets.
GOJO Industries, Inc. is the inventor of PURELL® Advanced Instant Hand Sanitizer and the leading global producer and marketer of skin health and hygiene solutions for away-from-home settings. GOJO formulations use the latest advances in the science of skin care and sustainability. GOJO is known for state-of-the-art dispensing technology, engineered with attention to design, sustainability and functionality.
LoyaltyPlant empowers restaurant innovators to build customer relationships that are truly rewarding both for the brand and for the customer. The company’s proprietary platform offers a powerful CRM system, a white-label app and POS integration. LoyaltyPlant is proud to serve over 400 clients in 8 countries, including Pizza Hut, KFC, Hooters and Burger King franchisees.
Noble – a leading full service food marketing agency. CultureWaves, our proprietary consumer insights and trends tool provides menu development strategy. The Culinary Center develops recipes. Then photo shoot, training videos and product content is featured and pushed out socially on our publishing site, The Food Channel.
Posiflex since 1985 has provided hospitality POS terminals with award winning innovation, reliability and durability. Today we can run virtually any touch screen Window’s POS with our wide range of terminals, tablets, mini-kiosk and mini-PC selection.
Schnackel Engineers, Inc., is a mechanical, electrical, plumbing and fire protection engineering consultant, with offices in New York, Omaha, Los Angeles, Seattle and Honolulu. Licensed throughout the US and Canada, Schnackel provides innovative, cost effective, sustainable MEP/FP services to the fast casual dining sector. Through the use of proprietary AEA Integration design software, Schnackel offers significant construction and operational cost savings as they relate to MEP building systems.
We are not just architects; we’re design-thinkers. If your facilities need to be transformed to reflect a consistent brand or updated to meet ADA requirements, we design and manage that process for you. Using creative problem-solving, technology and program management, we save you time and resources – giving you freedom to focus on your core business.
TrendSource, Inc. is a full-service market research and strategic consulting firm with a diverse product offering and powerful client list in the Restaurant Industry. Founded in 1989, we empower organizations to focus on their business by providing solutions that reduce risk, drive decisions, and positively impact their future.
Visa Commerce Network allows merchants to create online and in-app commerce experiences to acquire new customers, drive loyalty and increase sales on the world’s largest payment network.
Driven by a team with dynamic technical and strategic expertise, 3Cinteractive (3C) empowers brands to develop deeper, more valuable customer relationships. Leveraging 3C’s multichannel platform—including messaging, mobile wallet, mobile web and location-based services—marketers can deliver timely, relevant engagements that drive business performance.
Keep your restaurants on track with key goals at each location. Alchemy’s Ontrack platform identifies critical performance gaps in real time — and provides the remedy to close them. Future gaps are prevented through continuous learning, peer-to-peer benchmarking and engaging gamification. Ontrack is proven to drive greater traffic, sales, adherence to brand standards, and ultimately growth.
We provide an outside perspective and leverage experience and best practices that an operator would not have access to otherwise. Our team of specialists develops customized resources and support programs to help existing supply chain teams increase productivity and reduce costs.
Ecolab works in close partnership with customers, and offers extraordinary insight into the challenges they face. With on-site presence and the latest technology, Ecolab can capture and analyze data from multiple systems, see how processes interact and impact each other, and use this in-depth understanding to solve problems and find opportunities.
Equifax Workforce Solutions leverages extensive knowledge, experience and support of the restaurant industry to provide human resource and tax management services that help to build a culture of; compliance, operational efficiency and insight driven business decisions. Equifax is positioned to help reduce costs, improve efficiency, mitigate risks and manage legislative changes in product areas.
Groupon is a global leader of local commerce and the place you start when you want to buy just about anything, anytime, anywhere. By leveraging the company’s global relationships and scale, Groupon offers consumers a vast marketplace of unbeatable deals all over the world.
LSI Industries produces image-enhancing interior and exterior graphic, lighting and technology solutions for restaurant brands, including: graphics and décor, architectural elements and facades, window graphics, channel letters; backlit, edgelit and digital menu boards; drive-thru order canopies and digital and LED illuminated pre-sell and menu boards; turnkey program implementation services.
The Punchh Mobile Engagement and Insights Platform enables restaurants to better understand their customers, automate 1:1 communication with guests in real-time across traditional and emerging channels.
Splick.it and ONOSYS are leading SaaS technology platforms providing mobile and online ordering solutions for restaurants. Splick.it offers a turnkey suite of solutions including branded mobile apps, online ordering, payment, loyalty, and 1:1 marketing tools. ONOSYS provides a fully customizable, enterprise-level ordering platform for brands with more complex menu structures.
TDn2K™ (Transforming Data into Knowledge) is the parent company of People Report, Black Box Intelligence and White Box Social Intelligence. Together they report on the state of the restaurant industry covering workforce, operational and consumer social benchmarks. Insights cover over 230 restaurant brands, 36,000 restaurant units, over 2.1 million employees and $66 billion in annual sales revenue.
Tundra Restaurant Supply is the leading distributor of food service equipment, supplies and parts to innovative restaurant concepts. For over 20 years, Tundra has cultivated and nurtured lasting relationships with prominent and respected industry leaders by helping brands build long-term growth strategies.
Many companies will tell you they “think outside the box.” But that’s not us – we never fit in the box to begin with. Founder Winston Shelton left GE in the late 60s because of his entrepreneurial spirit. Colonel Sanders came to him looking for a better way to fry chicken, and Winston designed a pressure fryer unlike anything else. Later, Winston invented a new class of hot food holding equipment that others still try to copy. We know we’re a little different in our approach. Some have even called us a cult. We don’t mind. In fact, we’re sort of proud of it.
Elo is a global leader in touchscreen solutions including point of sale systems and interactive touchscreen displays from 10 to 70 inches. The inventor of the touchscreen, Elo now has 20+ million retail and hospitality installations in 80+ countries with products designed in. The Elo touchscreen experience has consistently stood for quality, reliability and innovation.
FORUM ANALYTICS, a CBRE company, provides advanced site selection solutions using predictive analytics and market insights to help fast casual restaurant executives select top-performing locations. Whether you’re looking for a standalone site selection tool or a range of real estate services, we can provide a solution tailored to your needs.
Grand Rapids Chair is an American furniture manufacturer dedicated to creating high-quality chairs and tables for commercial foodservice spaces. Our products are made to order, made in the US, and are made to help brands elevate and differentiate their commercial dining experience.
Hughes’ HughesON™ high performance network & digital media solutions enable retailers & restaurants to securely and cost-effectively drive customer loyalty & employee satisfaction. HughesON gives you the agility to leverage mobile with Wi-Fi, increase employee effectiveness with video, and streamline operations while increasing revenues without overwhelming your network or staff.
MasterCard is a technology company in the global payments industry. We operate the world’s fastest payments processing network, connecting consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories. MasterCard’s products and solutions make everyday commerce activities easier, more secure and more efficient for everyone.
MBuy, a division of Mediaocean, combines everychannel media expertise and the best advertising technology in the industry – providing advertisers with superior media buying and planning services that reach and engage the right audience, in the right channels. Clients trust MBuy to deliver high performance campaigns that meet their advertising and business objectives.
RDS is the leading provider for POS hardware and software solutions in North America. Offering a comprehensive selection of POS-related products and services to businesses of all sizes, our skilled teams provide solutions that transform bottom lines. 66 years in the industry. 400 IT professionals. 20,000 satisfied customers.
Sandelman serves fast-casual chains with actionable consumer insights, and has for more than 20 years. Sandelman excels at cost-saving syndicated studies and proprietary research. Quick-Track is ideal for chains with enough density to be tracked at the media market level; Emerging Chain-Track is perfect for chains requiring trade area specificity.
SessionM integrates marketing automation and data management capabilities with loyalty marketing to drive personalized consumer relationships through the mobile device and across channels, enabling brands to observe online and offline customer behaviors from multiple data sources to create a single view of your customer.
Thanx is a customer loyalty and communication platform that helps restaurants and retailers keep their best customers loyal for life. Businesses use Thanx to win back lost customers, gather guest feedback and deliver compelling rewards in real-time — all within an easy-to-use app.
VeriSolutions offers next generation monitoring solutions for restaurants. Our temperature monitoring solution includes a user friendly software platform that communicates with wireless sensors to prevent inventory loss, optimize staff efficiency, and improve customer safety. Easy self-install, no Wi-Fi needed, and automated notifications at a low monthly cost.
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