OPENING KEYNOTE / SUNDAY / OCTOBER 18, 2020 / 5:10 PM
Session Topic – Coming Soon!
Companies that innovate will be successful, but companies that innovate on people and talent will win. If you have the talent piece in place, your brand can thrive in an age where every company in every industry is disrupting or transforming their category. As a long-established successful fast-casual brand, Panera has been on a transformation journey of its own, underscored by investments in technology—to seamlessly integrate digital ordering platforms, Rapid Pick-Up and delivery services—as well as its commitment to clean and healthy ingredients. A pivotal part of that journey, for every company, is attracting both customers and top talent to carry the brand into the future.
Scott Boatwright | Chief Restaurant Officer | Chipotle Mexican Grill
Scott Boatwright is the Chief Restaurant Officer at Chipotle, responsible for overseeing operations for 2,600 company-owned restaurants with more than 85,000 employees. Joining the organization in May 2017, Scott drove the integration of new technology into restaurants, yielding impressive results and improvements across throughput and the overall guest experience. Recognized for his industry contributions, Scott was named to Fast Casual’s ‘2020 Top 25 Executive’ list. Prior to Chipotle, he spent 18 years with Arby’s Restaurant Group in various leadership positions. Most recently serving as the Senior Vice President of Operations, where he was responsible for the performance of over 1,700 Arby’s restaurants in numerous states. Scott is a member of the National Restaurant Association’s Fast Casual Industry Council providing insight and expertise to the collaborative forum. He holds a Master of Business Administration from the J. Mack Robinson College of Business at Georgia State University.